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How to collect debug logs for DevUtils to help investigate issues.

1. Enable debug log

Go to DevUtils → Preferences... (or press ⌘,) → General → Tick the “Write debug logs”.
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If you have the “Write debug logs” already enabled, please open the logs directory and delete/move the existing logs first. This is to ensure the logs you send is minimal and contains relevant information.
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2. Restart app

Restart the app and perform the action that have issue.

3. Collect the app logs

Go back to the Preferences panel and click Open logs directory.
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4. Send the logs

Send the logs to your support ticket or email it to [email protected].

Still need help?

Contact [email protected] for more information.