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Debug License Server Issues

For security purpose, DevUtils will occasionally connect to its license server to check for the license key status. This is to ensure that the app integrity and license key status is not expired, corrupted or being replaced by malicious actors.
If for some reasons, DevUtils cannot connect to the license server, it will show a warning. This may happen it your network configurations (firewall, VPN, proxy, etc.) prevents the license requests.

License servers

The license server is located at the following address:
  • Primary server: api.devutils.app
  • Secondary server: devutils-payment.thesimpleapi.com

Check license server connection

Here are some methods to check if there is any connection issue between DevUtils and the license server.

Check from browser

Enter β€œhttps://api.devutils.app/ping” (or click this link) to your browser. It should says β€œhealthy” or β€œpong” or β€œok”.
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Check from DevUtils

Open DevUtils β†’ Help β†’ Diagnostics & Debug β†’ DevUtils Shell
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Enter curl https://api.devutils.app/ping. It should also prints β€œhealthy”, β€œpong”, or β€œok” at the end.
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Still need help?

Contact [email protected] for more information.